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SYNERGY HealthCheck

SYNERGY HealthCheck for Ivanti Neurons for ITSM Platform is a professional service that reviews Ivanti Neurons for ITSM deployments to identify misconfigurations and issues affecting performance, reliability, and security. It supports clients in preparing for architecture optimisation in on-premises environments.

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€90

Incident Notification Templates

Incident Notification Templates for Ivanti Neurons for ITSM replace default Ivanti templates for incidents with responsive HTML/CSS designs (no JavaScript), ensuring consistent rendering across devices. They support customisation to align with client branding, feature colour-coding for priority levels, and cover key scenarios such as ticket progression (open to closed), priority changes, assignments, and escalations.

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1 980 Eur / year

n8n Connector

n8n Connector for Ivanti Neurons for ITSM connects Ivanti Neurons for ITSM with self-hosted n8n to deliver advanced automation and seamless data exchange. It enables real-time workflow triggers and bidirectional execution between Ivanti and external systems.

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€2 980 / year

Jira Sync Plugin

Jira Sync Plugin integrates Ivanti Neurons for ITSM with Jira to provide seamless collaboration between IT service desks and development teams. It enables bidirectional synchronisation of issues, comments, attachments, worklogs, and status updates, automating the transfer of incidents and tasks.

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€1 980 / year

Twilio Connector

Twilio Connector integrates Ivanti Neurons for ITSM with Twilio to provide an additional communication channel. It enables notifications for team members and recipients about any critical events through text messages.

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