n8n Nodes for Servicely

Free n8n nodes for Servicely: read and write records on any table, manage attachments, raise catalog requests, and start workflows from a queue or a table.

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What it does

These nodes connect n8n to the Servicely ITSM and ESM platform through its JSON REST API. Workflows can read and write records on any table, such as incidents, requests, users and groups, and handle attachments and catalog requests.

A trigger starts workflows from a Servicely queue or a table, and the SoFi AI Webhook pair lets the Servicely service desk agent call a workflow as a tool.

Key features

  • Get, create, update and delete records on any table, with filters and sorting.
  • Upload, download and list attachments.
  • Full-text Global Search.
  • Raise service catalog requests, with the item's questions as a form.
  • Trigger from an async queue or by polling a table.
  • SoFi AI Webhook: a workflow the Servicely agent can call as a tool.

What's included

You need: self-hosted n8n, or n8n Cloud with verified community nodes enabled, and a Servicely System API Token or user account.

Licence: free and open source, MIT licence.

Discuss your ITSM needs

Clients benefit from a no-commitment call to discuss their specific requirements.

Book a meeting