Client's pains

Picture this: As the Internal Compliance Manager at a leading urban utility provider, I faced endless frustration from fragmented manual audits crippling our energy operations. Strict internal legal acts demanded flawless regulatory compliance, yet non-conformities piled up in siloed chaos, delaying resolutions and exhausting our team. Hours vanished chasing approvals and linking issues to requirements, teetering on the edge of fines and critical disruptions.

"It was utter chaos - audits dragged on for weeks, and nothing fell through the cracks only by sheer luck." - Internal Compliance Manager

What SYNERGY did

SYNERGY deployed Ivanti's no-code platform, configuring ITIL-aligned workflows that automate the entire process from audits to resolution - no gaps, no blind spots, nothing missed. SYNERGY integrated audits, non-conformities, requirements, and improvement initiatives into a seamless system. Staff report issues via self-service portals, enabling analysts to create task-based action plans for swift approval and assignment, linking non-conformities directly to legal acts, classifiers, and corrective actions.

Key take aways

• Empower self-service reporting: Staff log non-conformities instantly - hear the relief as resolution time drops from weeks to days.
• Ensure end-to-end traceability: Full integration links every step to regulations with crystal-clear visibility.
• Adapt for precision: Configured workflows match operational needs.

"SYNERGY made compliance effortless and foolproof." - Internal Compliance Lead Auditor

‍